Alabama State Compliance on Clover POS with Cloud CRM Age Verification
Alabama State Compliance on Clover POS with Cloud CRM Age Verification
Question
A sales agent working with merchants in Alabama asked how Clover POS can handle age verification for tobacco and alcohol sales, and what documentation should be provided to the state for approval.
Answer
CSI Works’ Cloud CRM with Age Verification helps Alabama merchants stay compliant with state requirements by integrating directly into Clover POS:
- Scan Driver Licenses – Merchants scan a driver’s license or non-state ID to instantly confirm age. The system prints the verification result on the receipt, creating a clear compliance record.
- Manual Verification – If scanning isn’t possible, clerks can confirm age manually through Clover POS.
- Returning Customer Lookup – Repeat customers can be looked up to confirm past verification, speeding checkout while maintaining compliance.
- Audit Trail – The system records that a scan was conducted and whether verification passed. Personal data is not sold — only compliance records are stored, providing merchants with a reliable audit trail.
- Manufacturer Loyalty Programs – CSI Works Age Verification integrates with manufacturer-funded loyalty programs, such as Altria’s Digital Trade Program, enabling promotions alongside compliance.
Alabama State Approval
Agents can submit the CSI Works Age Verification Positioning Letter and the training/marketing material provided to the state of Alabama for review. This documentation explains how Clover POS with Cloud CRM ensures compliance.
Request Letter from CSI Works.