Question
A merchant reached out through an agent after running into a health code requirement that demanded two separate scales at a single Clover Station Duo. One scale would be for raw product, the other for ready to eat items. The merchant assumed that because CSI Works offers several scale related apps, there might be a way to attach two physical scales to the same Clover POS and have each scale handled independently. The agent wanted to know if there was any combination of apps, cables, or configuration that would make two physical scale units work at the same Clover register.
Answer
Clover POS does not support connecting two physical scale units to the same Clover Station Duo. There is no Clover approved method for running two independent scale inputs on a single Clover device, and none of the CSI Works scale compatible apps can bypass that limitation.
The only scale that physically connects to Clover POS is the CAS SW-RS also known as SW-20. Even with that model, Clover only allows one physical scale connection per register. Clover controls the hardware port and prevents multiple devices of this type from being recognized.
CSI Works does offer scale related apps, but they are not designed to physically connect multiple scales. Instead, the Variable Price Barcode Parser and Weight Embedded Barcode Parser work with label printing scales such as CAS CL7200, CL5500, and LP1000N. These scales print weight embedded or price embedded barcodes, and the CSI Works apps read those barcodes at checkout. The connection is not physical; it is workflow based. Because of this, these apps cannot enable or simulate two physical scale connections.
If a merchant requires two physical scales for compliance, Clover POS cannot support that scenario.
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