Can a Customer Write a Check for More Than the Purchase and Get Cash Back on Clover POS?

Can a Customer Write a Check for More Than the Purchase and Get Cash Back on Clover POS?

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  • Using Negative Tender to Record a Check Payment and Give Cash Back

Product Described: Negative Tender App

Question:
A merchant has customers who pay with a check for more than their purchase and want the difference back in cash. Can Negative Tender be used for this?

Answer:
Yes, with a one-time setup.

  1. Open Negative Tender → Settings.
  2. Create a new payout reason, e.g. "Check Cashing."
  3. Save.

Cashing a check with no purchase:

  1. Create a $0.00 item in Inventory (e.g. "Check Cashing").
  2. Ring it up, tap Pay.
  3. Tap Payout → choose "Check Cashing" → enter the amount → cash out.

A sale plus cash back, paid by check (example: a $10 purchase, a $100 check):

  1. Ring up the sale.
  2. Tap Pay.
  3. Enter the check amount: $100.
  4. Tap Apply as Payment.
  5. Clover shows the remaining amount: $100 − $10 = $90.
  6. Give the customer $90 in cash.


Important Info: Negative Tender only records the transaction. It does not verify the check or confirm funds. If the check bounces, the merchant has already given out real cash with no way to get it back. This should only be used with trusted customers, at the merchant's own risk.