Digi SM-500 Series Compatibility with Clover POS
All SM-500 scale variations supported—barcode format determines app selection
Question
A full-service grocery chain is equipping its stores with different models from the Digi SM-500 Series of label printing scales. Some stores are using bench-top units, others prefer pole display or hanging models. These scales are used to label meats, produce, and prepared foods, and the merchants all run Clover POS. The only unknown: they aren’t sure whether their barcodes contain price or weight. Can the SM-500 Series be used seamlessly with Clover?
Answer
Yes—the entire Digi SM-500 Series is compatible with Clover POS when used with the correct CSI Works barcode parser app. Whether your SM-500 prints price-embedded or weight-embedded barcodes, CSI Works has an app that ensures your labels are accurately read by the Clover Register app.
Select the app that matches your barcode format:
-
Variable Price Barcode Parser – if the barcode contains the total price
-
Weight Embedded Barcode Parser – if the barcode contains the total weight
🔁 SM-500 Series Overview
The SM-500 line includes multiple hardware formats, all capable of the same barcode and label printing functions.
| Model Type | Description |
|---|---|
| Bench-top | Compact with integrated display |
| Pole Display | Elevated dual-facing screen configuration |
| Hanging | Suspended for seafood or meat counters |
| Self-Service | Touchscreen customer interface (kiosk) |
All models follow the same barcode standards and can be programmed to embed either price or weight.
🧠 Which Barcode Parser App Should You Use?
| Barcode Format | Use This CSI Works App |
|---|---|
| Barcode contains total price | Variable Price Barcode Parser |
| Barcode contains total weight | Weight Embedded Barcode Parser |
🔍 Not Sure What Barcode Format Your Scale Uses?
Here’s how to find out:
-
Print a test label from any Digi SM-500 scale
-
Examine the barcode—is it embedding price or weight?
-
Still unsure? Send a photo of the label to CSI Works and we’ll identify it for you
⚙️ Clover Inventory Setup Tips
For reliable scale-to-register scanning:
-
Set items in Clover Inventory as Variable Price Type
-
Use the Product Code field (not SKU) to match the PLU from the scale
-
Install the CSI Works parser app based on your barcode type
Once configured, the scanned barcode will automatically populate the correct item and amount in the Clover Register app.
🖼️ Digi SM-500 Series Scale Image
All SM-500 Configurations (Bench, Pole, Hanging, Kiosk):
The Digi SM-500 Series is widely used across deli, produce, and seafood departments due to its versatility and reliable barcode printing. Combined with CSI Works apps, it becomes a powerful and seamless part of the Clover POS ecosystem.
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