How do I know if I setup my Items correct if my barcode scanner does not pick them up when I try to scan

How do I know if I setup my Items correct if my barcode scanner does not pick them up when I try to scan

Products Discussed: Clover Point of Sale, Variable Price Barcode Parser

Use Case:
      At first it looked like a meat merchant needed help with setting up fixed priced items with suppliers barcodes and no price embedded barcodes. But then it quickly became obvious that we are dealing with fault            
      barcode scanner. Here is how we arrived at this conclusion.

Meat Retailer: 
      I own Meat Shop, Currently we use your Variable Price Barcode Parser app for scanning barcodes from products through our CAS scales.  However, I was wondering if there was also a way to use on product that we       purchased to be resold for example like canned goods, that come with a SKU from their supplier.  Is it possible to be able to scan the barcodes our scanner creates as well as use the barcodes that come in on product
      we re-sell?  If so how does that work? Please let me know.

CSI Works Support:
      From what I understood you are looking for a way to scan a can of coca cola for example while checking out. If this is what you are looking for here is a quick video that provides instructions on how to setup Items in       Clover Inventory and then be able to scan the during checkout. That is certainly possible. I can provide a few videos for you to review.
      First one talks about how to add Items to inventory while the second dives deeper into inventory features for Clover.

Video Demo: Convenience & Liquor Store Break out case into individual can or pack in Clover POS any model

     

Video Demo: Clover Inventory App Review and explanation. | How to use Clover Inventory App

     

Meat Retailer: 

      I got my barcodes in for my resell items, however, one of my scanners isn't recognizing the item. If I select barcode on Clover and do the picture it will recognize it but not the actual scanner.  I went to the settings on       that clover vs my other clover with scanner and the settings on the barcode app from what I can see are the same.  Where do I go from here? The scanner will scan the items from the barcode from the scale, but             doesn't even recognize or pull up an item if I were to scan like a canned good that I put in yesterday from your video.  From your videos, I learned I needed that item to be fixed not per unit like the scale barcode needs       it set up as.  

      So, when I scan using the CAS scale barcode the item comes up just fine on the clover.  When I scan the canned good that I am reselling it doesn't pop up anything on the screen at all on clover, you can click scan             over and over and nothing pops up of that item.  You can click the button and it will beep but nothing comes up.  Then if I select take a pic of barcode off clover it will work that way.  Now if I want to add an item in             and I already have the item in clover and just need to add the product code.  It scans it and lets me save it in clover.  But then if I go to "ring up" that item and scan it in the register nothing pops up.  My other scanner       on my other device works fine both ways.  So just one scanner having a mind of its own, I guess.  


CSI Works:
      This confirms that issue is with barcode scanner. Since the built in camera works, other barcode scanner works and only this one barcode scanner does not work we reccomend reaching out to Clover directly to      
      support the scanner.


    • Related Articles

    • Price is off by few cents when scanning items with Variable Price Barcode Parser

      Type: Email Question 04-05-2024 Products Discussed: Variable Price Barcode Parser Agent: Butcher Shop is making use of the Variable Price Barcode Parser with their Clover Mini V3 device. They have programmed their items into their Clover inventory ...
    • How to pick Variable Price or Weight Embedded Barcode Parser

      Call Type: Email Exchange Call Reported On: 01/02/23 Products supported: Variable Price Barcode Parser/ Weight Embedded Barcode Parser Merchant: We are using your app, the Variable Price Barcode Parser, I have a clover system. I downloaded the Weight ...
    • Tracking Inventory of pound and ounce based items in Clover

      Products Discussed: Weight Embedded Barcode Parser. Grocery Store: We are looking for a program where we can receive our product – say a whole ham- and have the system automatically deduct the weight of the ham from inventory. So if we use 4 oz of a ...
    • How to Setup In-Store Digital Coupon Loyalty Solution

      Products Discussed: In-Store Loyalty Program by cloud CRM, Guardoe Consumer loyalty app Wine Store Merchant: I just subscribed to Cloud CRM how do I configure digital coupons to create and attach coupons to client profiles ? CSI Works Support: Yes ...
    • How to setup Age Verification Technology with Cloud CRM

      Products Discussed: Age Verification with customer plus plus cloud crm Merchant: We are new to Clover and need some guidance on how to configure Age Verification using cloud CRM. CSI Works: Yes you will need a barcode scanner that was bought from ...