Product Described: Negative Tender App
The Negative Tender app (developed by CSI Works) on Clover POS provides built-in employee permission controls to help merchants maintain strong internal controls over cash payouts, while keeping daily operations smooth. This is especially useful for retail, convenience stores, or any business that frequently handles non-sale cash movements like vendor payments, customer refunds/payouts, lottery winnings, cash drawer adjustments, or reimbursements.
These controls allow the owner/admin to separate administrative tasks (e.g., configuring reasons or settings) from transaction execution (issuing payouts), reducing the risk of unauthorized changes or misuse without blocking cashiers from performing approved actions.
Key Permission Controls in Negative Tender
The app offers two primary employee-level toggles (found in the app's settings, typically under employee or permission sections after installation via the Clover App Market):
Disable “Managing Negative Tender” for specific employees/roles
When enabled for an employee (or role):
- They cannot administer the app.
- They cannot add, edit, or delete payout reasons (keeping categories consistent for reporting).
- They cannot modify app-level settings or configurations.
But they can still:
- Issue payouts during transactions.
- Select from predefined payout reasons and apply Negative Tender as a payment method on the register.
Best for: Most growing businesses. It enforces standardized reasons (improving report accuracy and audit trails) and prevents accidental or intentional changes to setup, while allowing cashiers to quickly handle approved payouts at the point of sale.
Disable “Paying Out with Negative Tender” for specific employees/roles
When enabled:
- The employee cannot issue any payouts using the Negative Tender app at all.
- Only users with this permission disabled (typically managers/owners) can perform payouts.
Best for: Higher-risk environments, businesses with strict cash-handling policies, or locations where only supervisor-level staff should handle cash removals/movements.
How to Set These Up
- Log in to your Clover device as an owner/admin.
- Open the Negative Tender app.
- Navigate to its settings (often under a gear icon or "Employee Permissions" section).
- Assign the toggles per employee or — better yet — per Clover role (via the Employees app → Roles tab → edit role permissions for third-party apps where supported).
- Save and test: Log in as a restricted employee to confirm they can (or cannot) perform the expected actions.
These settings apply at the employee/role level, so they align well with Clover's native role-based permissions (e.g., distinguishing Employees vs. Managers).
Operational Benefits
Combining these controls lets you:
- Minimize internal theft or error risk by limiting who can configure or execute payouts.
- Ensure consistent payout categorization for clean Cash Log entries and Clover reports.
- Preserve fast register workflows — cashiers handle routine approved payouts without needing manager approval every time (unless you enable the stricter payout disable).
- Scale confidently as you add staff, without loose cash controls.
All Negative Tender activity (including who issued what and under which reason) logs transparently in Clover's Cash Log app and native reports for easy reconciliation and accountability.
Additional Notes
- The older Employee Tracker app from CSI Works is discontinued, but Negative Tender is actively maintained and widely used for structured, auditable payout workflows on Clover.
- For the most current setup steps or screenshots, check the developer's site at https://csiworks.net/apps/negative-tender-app or the app listing in Clover App Market.
- If your Clover setup uses custom roles extensively, test permission interactions — some third-party app controls layer on top of Clover's base employee permissions.
This setup gives you granular, low-friction control tailored to real-world cash-handling needs. If your specific version or setup behaves differently, feel free to share more details from your device!