Product Discussed: Mix or Match or Combo
Thrift Store Merchant: We have a Clover Mini and we use it for a non-profit thrift store.
We only use a few Categories and due to the variety of items we receive
and then sell, we do not track inventories, nor use any type of modifiers.
For example, we have a Category called “Clothing” and we use that same
Category for all clothing regardless of whether it is mens, womens, childrens,
shirts, pants, etc.
Once we select the Category, we enter the item price
and then quantity at that price. If we are running a special on that entire
category, like we regularly do, we have to remember to apply the discount on
each individual line using that category.
We are looking for an app that will allow us to apply the discount at the Order
level and then everything rung-up under that Category would be automatically
reduced. This could either be a pre-order applied discount or a
post-order applied discount, the main thing we are looking for is to reduce the
number of times our cashiers are required to remember to apply a discount.
The Mix or Match app looks like it might work so can you confirm that this is
true?
Also, can you let me know how much the app costs?
Are there any
transaction level fees or is it priced just per month with unlimited
transactions?
CSI Works Pre-sale Support:Thank you for reaching out. We have a follow up question:
You mentioned that you use categories and that makes sense. But inside categories do you have any items at all ?
Thrift Store Merchant: Currently no but we may be adding a few in a few categories.
CSI Works Presale Support: Using Mix or Match app, you cannot automate triggering of discounts
without items.
Thrift Store Merchant: So if we had items, could we automatically apply discounts to all items
in a specific category?
CSI Works Presale Support: Yes, absolutely.
Thrift Store Merchant: Can you confirm the price and do you offer a free trial?
CSI Works Presale Support: Yes, app automatically comes with 30 day trial. After trial ends it is $10.15 / month / merchant id. Unlimited transactions, unlimited devices within same account.
Thrift Store Merchant: We currently have a subscription with Clover that does not
give us the ability to add items under categories. Just want to confirm,
we would have to have that functionality with Clover in order to create a
discount for sub-parts of a category. Right? For example, we have a top level category of Clothing.
We always have some clothes that are 25% off, some that are 50% off, some
that are 75% off and some that are full price. Without having items or
sub-categories under the main category, is there a way to create 3 discounts
for one category?
CSI Works Pre sale support: Actually we are not sure, Will you have Items via inventory app on Clover?
Thrift Store Merchant: I am
sure most of this confusion is my terminology. I am not well versed in
Clover lingo. We are a ministry thrift store and every penny we make goes
toward helping hurting women and their children, so we try to run the business
as lean as possible. We have been running the Clover system pretty much
just with the base system, however the discount process with the built-in
system is quite cumbersome. Hence why we are looking at your product. This
is what our main screen looks like. Each of these is what I’m calling
categories.
We
do not have the ability to add anything “under” a top category. For
example, we’d like “Accessories” to be a subcategory of “Clothing” but we
cannot add anything under “Clothing”. Once we click on any of these
categories, we are prompted to enter the quantity and the price.
Are
these items or are these categories?
CSI Works Presale Support: These are items.You can use these items to
setup any kind of discounts using our app.
You just need to assign items
to whatever discounts you want.
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