Tobacco Scan Data Detailed – ISO / Agent Webinar – Recorded 07/20/26

Tobacco Scan Data Detailed – ISO / Agent Webinar – Recorded 07/20/26

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Date: Monday, July 20 Time: 11:00 AM EST

Webinar Summary: Tobacco Scan Data Detailed Training for ISO/Agents

Dear Agents,

Thank you for joining us for the Tobacco Scan Data Detailed – ISO / Agent Webinar. This session covered why Tobacco Scan Data matters for payments agents, how the programs from Altria, Reynolds, and ITG work, tier structures, reporting dashboards, Inventory++ management, multi-pack and loyalty promotions, FTP credential setup, device-level functionality on Clover, discount scheduling, CloudCRM, age verification, and checkout experience.

Below is the full agenda with timestamps:

Webinar Agenda

  • 00:00 – Webinar Intro and Why It's Important to Payments Agents: Tobacco Scan Data
  • 00:37 – About Tobacco Scan Data Who, What, Why, How ISO & Agents can succeed in Tobacco Industry
  • 02:53 – Demo: Web Dashboard accessing Tobacco Scan Data from Clover
  • 03:02 – Demo: Tobacco Scan Data Reporting Dashboard – Altria, Reynolds, ITG – Deep Dive
  • 06:30 – Demo: Inventory Plus Plus – How to manage Tobacco related items for Scan Data
  • 08:24 – Altria, Reynolds, ITG are the initiators of Tobacco Scan Data Programs and its rules
  • 09:09 – Demo: Altria Tobacco Scan Data Options and Tiers Explained
  • 10:19 – Demo: Altria Tier 2 is Reporting + Altria Multi-Pack + Altria Loyalty
  • 11:26 – Demo: Altria Tier 3 is All Above + Altria PricePromoAPI, Retailer Loyalty + Mass Marketing
  • 14:37 – Demo: Altria Tier 4 is All Above + Retailer Targeted Marketing Program + Altria DtPApi
  • 16:09 – Reynolds Tobacco Scan Data Program Options Introduced
  • 16:23 – ITG Tobacco Scan Data Program Options Introduced
  • 16:44 – Demo: Complete Software Configuration – Tobacco Scan Data Program Pricing Explained
  • 19:17 – Demo: Product Information Setup – How we automate product info management for scan data
  • 23:51 – Demo: Altria Multi Store Reporting Aggregation Many Stores One report
  • 25:05 – Demo: Altria Multi-pack Program – Explained on Web and on Clover Device
  • 26:46 – Demo: Altria API Driven Promotion for Multi-pack
  • 27:24 – Demo: Altria Loyalty Program – Explained on Web and on Clover Device
  • 28:14 – Demo: Reynolds Multi-pack Program – Explained on Web and on Clover Device
  • 30:29 – Demo: Reynolds Loyalty Program – Explained on Web and on Clover Device
  • 32:00 – Demo: Initiate Setup & Obtain FTP Creds from Altria Group
  • 32:56 – Demo: Initiate Setup & Obtain FTP Creds from Reynolds Tobacco
  • 35:34 – Demo: Initiate Setup & Obtain FTP Creds from MSAi for ITG
  • 36:18 – Switch to Clover Devices to Continue demo on clover devices
  • 37:07 – Demo: Tobacco Scan Data App on Clover POS Device Explained
  • 41:19 – Demo: Discount Scheduler for Multi-Pack Discounts with or without API Capability
  • 42:47 – Demo: Checkout Experience with Discount scheduler triggering discounts automatically
  • 43:31 – Demo: CloudCRM for Manufacturer Loyalty Programs, Age Verification, Store Loyalty Program
  • 46:19 – Demo: Checkout Experience with CloudCRM & Discount Scheduler & Age Verification & EBT Split
  • 49:54 – Demo: L4 Rewards – Merchant In-Store Loyalty Program Explained
  • 55:10 – Summary, Contact, Propositions

Webinar Conclusion

This detailed webinar walked agents through the full Tobacco Scan Data solution by CSI Works. Participants learned how merchants send weekly transaction-level tobacco sales data to Altria, Reynolds, and ITG to unlock manufacturer-funded promotions, higher margins, multi-pack discounts, loyalty programs, and digital trade opportunities. The session covered web dashboards, Inventory++ item management, tier structures (especially Altria Tiers 1–4), FTP setup, on-device Clover functionality, automatic discount triggering, CloudCRM, age verification, and integrated checkout flows. The solution is available on Clover POS and helps agents close and support tobacco retailers more effectively.

Learn more: https://csiworks.net/apps/tobacco-scan-data/

Video Recording of the Webinar Session:


📩 Questions or Interested in Tobacco Scan Data?
Reach out anytime at info@csiworks.net or call/text 619-246-8236