Understanding Negative Tender Reporting and Payout Types

Understanding Negative Tender Reporting and Payout Types

Product Described: Negative Tender App

Understanding Negative Tender Reporting and Payout Types

Question:

How does the Negative Tender App reflect in Clover Reporting, and can multiple payout reasons be used in the same transaction?

Answer:

The Negative Tender App
 enhances reporting clarity by ensuring that payouts are properly categorized and accounted for within the Clover POS system. If you're looking for a detailed breakdown of how this reporting appears on the Clover side, these videos provide a clear explanation:


🔹 Negative Tender App: Making Sense of Reports


These resources walk through how payouts appear in reports and how merchants can track their transactions effectively.

Regarding multiple payout reasons in a single transaction, the current functionality does not allow two separate payout types (e.g., Bottle Return and Lottery Redemption) within the same transaction. Each payout reason must be processed as a separate transaction for accurate reporting and tracking.

If you have additional questions or need further clarification, feel free to reach out.

info@csiworks.net
Sales: 619-246-8236 (Call or Text)
Support/Setup: 760-542-2178


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