What If I Don’t Know My Scale Model – Can Clover Still Work With It?

What If I Don’t Know My Scale Model – Can Clover Still Work With It?

Product Described:

What If I Don’t Know My Scale Model – Can Clover Still Work With It?

Question

A reseller setting up a new deli and meat shop asked if their existing deli scale, which prints labels but does not connect directly to Clover, would work with Clover Duo and CSI Works apps. They shared an image of the printed label, but the label only showed the name of the sales organization that provided the scale, not the actual brand or model.

The pic attached is sales organization that sold the scale. The model and brand have to be something else not presented on this label.


Answer

Yes, Clover POS can still work with your scale even if the exact brand or model is unknown. The important factor is whether the scale prints barcodes with embedded data (weight or price).

If your scale has an integrated label printer, then it can work with Clover regardless of model or brand. To confirm compatibility:

  • Print a label from your scale.

  • Scan the barcode into Clover.

  • Use either the Weight Embedded Barcode Parser or the Variable Price Barcode Parser depending on the barcode format.

If you are unsure which parser to use, send us an image of the printed label, and we’ll provide detailed instructions on how to configure your Clover inventory items and select the right app.


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