Introduction: Integrated Loyalty Platform By Guardoe - Recorded 9/9/24

Introduction: Integrated Loyalty Platform By Guardoe - Recorded 9/9/24

To see currently scheduled online training webinars visit http://isotalk.net

Details: On Monday, September 9 at 9 AM PST, we held a training session focused on the Loyalty Platform by Guardoe for retailers, especially those in consumer goods like grocery, convenience, and liquor stores.

  • Overview of Loyalty Platforms

  • Market Focus (Who we sell to)

  • Complexity of Individual Loyalty Programs in a Cooperative World:

    • Programs Driven by Manufacturers
    • Government-Funded Loyalty Programs
    • In-Store Loyalty Programs
  • Guardoe Solutions by CSI Works:

    • Must be compatible with partner programs.
    • Types of loyalty programs merchants can set up:
      • Punch card solutions
      • Coupons
    • How programs are presented to customers
  • New Customer Acquisition Approach:

    • Ideal for Very Small Businesses (VSMB)
    • Direct-to-consumer via credit card tokens, independent of POS systems
  • Guardoe vs. Current Approaches

  • Go-to-Market Strategy on Clover

  • Loyalty Platform Features:

    • POS agnostic
    • Discount app agnostic
    • Token capture
    • Available to independent agents/ISOs for revenue share
    • Email/Phone validation
    • Consumer app with unique offers, device agnostic, requires location services
  • Demos:

    • Guardoe Consumer Experience
    • Guardoe Merchant Experience via Customer Plus Plus Cloud CRM

Questions:

  • Future product roadmap:
    • Digital platform
    • Direct-to-consumer digital commerce
    • Buy online, pick up in-store (no delivery)
  • Empowering VSMB retailers
  • Pricing and Revenue Share Structure

Complete Recording of the webinar session:



Important links:

Try Guardoe loyalty program on Clover and with an app for consumer: Here
Email us with questions: info@csiworks.net
Call: 619-246-8236